Terms & Conditions

In plain English: These terms govern your use of this website and set out important information about how quotes are requested and how service contracts are formed. Submitting the quote form does not create a binding contract. A contract is only formed when you accept a written quotation from us. Your statutory rights under UK consumer law are fully preserved at all times.

1. About us and these terms

This website (kentmowing.co.uk) is operated by Ian Tullet trading as Kent Mowing, Sandwich, Kent CT13 9EU (Info@kentmowing.co.uk · 07455 398600).

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website.

These terms apply to your use of this website only. They do not constitute a contract for the supply of lawn care or grounds maintenance services, which is governed by a separate written agreement following receipt of a formal quotation.

2. Requesting a quote — important pre-contractual notice

The information and service descriptions published on this website constitute an invitation to treat under English contract law — they are not offers capable of acceptance. Submitting a quote or contact request via any form on this website represents a preliminary enquiry only and does not create a legally binding contract for services.

A binding contract for lawn care or grounds maintenance services is only formed when all of the following steps have occurred:

1. We have assessed your requirements (in person or remotely).
2. We have issued you a formal written quotation by email or letter.
3. You have explicitly and in writing accepted that specific quotation.

We reserve the right to decline any request for services at our absolute discretion and are under no obligation to provide a quotation following a website enquiry.

3. Service standards

Where a service contract is formed, all services will be carried out with reasonable care and skill as required by Section 49 of the Consumer Rights Act 2015 and to the standard reasonably expected of a competent professional operating in the lawn care and grounds maintenance industry.

Any representation made in our marketing materials regarding service quality, outcomes, or equipment that you rely upon when engaging our services forms part of the service contract under Section 50 of the Consumer Rights Act 2015. We take care to ensure all such statements are accurate and achievable.

Where the contract does not fix a price or completion time, we will charge a reasonable price and complete the service within a reasonable time as required by Sections 51 and 52 of the Consumer Rights Act 2015.

4. Your statutory rights

Nothing in these terms affects your statutory rights as a consumer. In particular, if a service is not performed with reasonable care and skill, you have the right under the Consumer Rights Act 2015 to:

• Require the service to be repeated at no additional cost within a reasonable time; or
• Receive a proportionate price reduction if repeat performance is impossible or not completed within a reasonable time.

These rights cannot be excluded, restricted, or made subject to unreasonable procedural conditions by any term in this or any related document.

5. Cancellation rights (off-premises and distance contracts)

Where a service contract is formed off-premises (for example, at your property) or at a distance (by telephone, email, or online), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant you a 14-calendar-day cooling-off period during which you may cancel for any reason without penalty.

If you request that services begin within this 14-day period, you must provide explicit written consent to do so. You will then be liable to pay for the proportion of services completed up to the point of any subsequent cancellation notice.

To exercise your right to cancel, please notify us in writing by email to Info@kentmowing.co.uk or by post to the address above.

6. Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation, or for any matter in respect of which it would be unlawful to exclude or restrict liability.

Subject to the above, and to the fullest extent permitted by law under the Unfair Contract Terms Act 1977:

• Our total liability in respect of any claim arising from use of this website (excluding any service contract) is limited to £100.
• We are not liable for any indirect, consequential, or economic loss, including loss of profit or loss of amenity, arising from your use of this website or from any information contained on it.
• The information on this website is provided for general informational purposes only and does not constitute a guarantee of any specific horticultural outcome.

Liability in respect of any service contract is set out in our separate written terms of business provided at the time of quotation.

7. Intellectual property

All content on this website — including text, photography, logos, design, and layout — is the intellectual property of Ian Tullet trading as Kent Mowing or is used with permission. You may not copy, reproduce, republish, transmit, or commercially exploit any content from this website without our prior written consent. You may print or save content for your own personal, non-commercial reference.

8. Acceptable use

You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that violates applicable local, national, or international law or regulation.
• Submit false, misleading, or fraudulent information via any form on the website.
• Transmit unsolicited commercial communications (spam) via the contact form.
• Introduce viruses, trojans, worms, or other harmful or technologically harmful material.

9. Links to third-party websites

This website may contain links to external websites operated by third parties. These links are provided for convenience only. We have no control over, and accept no responsibility for, the content, privacy practices, or availability of any linked external website. The inclusion of a link does not imply our endorsement of that website.

10. Data protection and privacy

Our use of personal information collected via this website is governed by our Cookie & Analytics Policy. Please review that policy to understand how we collect, store, and process your data in accordance with the UK GDPR and the Data Protection Act 2018. Data protection rights are statutory rights and are not affected by these Terms and Conditions.

11. Changes to these terms

We may update these terms from time to time to reflect changes in law or our operating practices. The date at the top of this page indicates the most recent version. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

12. Governing law and jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of England and Wales.

The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.